The Cisco collaboration curriculum provides the knowledge required to design, configure and engineer collaboration solutions using the latest Cisco collaboration products and technologies. It is aligned closely with the specific tasks expected of today's in-demand collaboration professionals, and it prepares IT professionals for work in small and medium-sized businesses, as well as enterprise collaboration environments.
The curriculum emphasizes real-world skills through labs and course materials using the features and functionality of the latest Cisco collaboration products and technologies that include:
- Cisco Unified Communications Manager
- Cisco Unified Communications Manager Express
- Cisco Unity Connection
- Cisco Jabber
- Cisco Spark
- Cisco WebEx
- Cisco TelePresence Management Suite
- Cisco Meeting Server
- Unified Contact Center Express
- Unified Contact Center Enterprise
The courses listed below enable you to learn specific Cisco collaboration technologies or prepare you to earn your CCNA Collaboration, CCNP Collaboration and CCIE Collaboration certifications.
Build Skills on Cisco Collaboration Products
- ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic v11.5
- ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced v11.5
- CSCGW - Cisco SIP, CUBEs and Gateways
- QOS - Implementing Cisco QoS v2.5
- VII - Cisco Video Infrastructure Implementation
CCNA Collaboration: Establish Your Cisco Collaboration Foundation
Standard Training Path
- CICD - Implementing Cisco Collaboration Devices
- CIVND2 - Implementing Cisco Video Network Devices v1.0
On-Demand Training
CCNP Collaboration: Gain Advanced Cisco Collaboration Skills
Standard Training Path
- CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0
- CIPTV2 - Implementing Cisco IP Telephony & Video Part 2 v1.0
- CTCOLLAB - Troubleshooting Cisco IP Telephony and Video
- CAPPS - Implementing Cisco Collaboration Applications v1.0
Build Skills in the Cisco Contact Center
- UCCXD - Deploying Cisco Unified Contact Center Express v6.0
- ASCCX - Advanced Scripting for Cisco Unified Contact Center Express v8.0
View the complete Cisco Collaboration curriculum.