Is your salary on par with others in your field? Learn more in Skillsoft's 2024 IT Skills and Salary Report. Click Here.

MyGK
Support
USA USA - English
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Subtotal

$

Checkout

or Continue Shopping

Contact Sales
Course  
Contact Sales
Support
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Subtotal

$

Checkout

or Continue Shopping

Request Group Training

macOS Support Essentials v14 (Sonoma)

New - Learn best practices for supporting macOS Sonoma users

macOS Support Essentials v14, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sonoma, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Sonoma. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Sonoma to setting up network services like the Content Caching service.

GK# 100382
Vendor Credits:
No matching courses available.
Start learning as soon as today! Click Add To Cart to continue shopping or Buy Now to check out immediately.
Access Period:
Scheduling a custom training event for your team is fast and easy! Click here to get started.

Who Should Attend?

Anyone who needs to support, troubleshoot, or optimize macOS Sonoma, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

What You'll Learn

System utilities and new features in macOS Sonoma, including:

  • Security and privacy enhancements
  • Control Center and Notification Center
  • Safari
  • System extensions
  • macOS Recovery
  • Startup Security Utility
  • The Signed System Volume (SSV)

Course Outline

Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade, or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts, and File Archives

Data Management

  • Manage System Resources
  • Use Metadata, Spotlight, and Siri
  • Manage Time Machine

Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall

System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues

Prerequisites

Recommended Knowledge:

  • macOS familiarity
  • Basic computer navigation skills